‘Getting into the flow of university’: a coaching approach to student peer support

Authors

  • Digby Warren London Metropolitan University
  • Wilko Luebsen London Metropolitan University

Abstract

As Keenan (2014) reports, peer-led learning schemes are gaining momentum globally, bringing benefits to both ‘peer leaders’ and their mentees. Such schemes can also be vehicles for student engagement and supporting successful transition. In its Peer-Assisted Student Success (PASS) scheme, London Metropolitan University has developed a course-embedded model in which trained ‘Success Coaches’ provide academic and personal guidance to first-years on all undergraduate degree programmes via in-class groups and one-to-one support. Another distinctive feature is its adoption of a coaching philosophy in the role of student mentoring. This case study explores the experiences and benefits accrued by both first-year students and Success Coaches from this coaching style, drawing on rich data collected via focus groups using images as a form of ‘arts-based inquiry’. Themes emerging from the data illuminate the nature of the peer relationship. The paper also considers implications, for peer-mentor training, of incorporating a coaching approach.

 


 

Author Biographies

Digby Warren, London Metropolitan University

Digby Warren is Associate Professor of Higher Education at London Metropolitan University, working for 25 years in the field of HE teaching and learning development, concerning which he has co-edited two highly received books. He is a specialist in course design, with a focus on student diversity and transformational approaches.

Wilko Luebsen, London Metropolitan University

Wilko Luebsen holds a MA in International Business and currently administers and supports the PASS Scheme at London Metropolitan University. For the past two years he has been involved in the REACT Project as a researcher and development consultant working across the UK Higher Education sector to promote Student Engagement.

References

Andreanoff, J. A. (2016) ‘The impact of a peer coaching programme on the academic performance of undergraduate students: a mixed methods study.’ Journal of Learning Development in Higher Education; Special Edition: Academic Peer Learning (Part II): pp.1 - 27. Available at: http://www.aldinhe.ac.uk/ojs/index.php?journal=jldhe&page=article&op=view&path%5B%5D=358&path%5B%5D=pdf (Accessed: 13 June 2017).

Andrews, J. and Clark, R. (2011) Peer mentoring works! How peer mentoring enhances student success in higher education. Birmingham: Aston University.’ Available at: http://www.heacademy.ac.uk/resources/detail/what-works-student-retention/AstonWhat_Works_Final_Reports-Dec_11 (Accessed: 13 June 2017).

Blanc, R.A., DeBuhr, L.E. and Martin, D. (1983) ‘Breaking the Attrition Cycle: The Effects of Supplemental Instruction on Undergraduate Performance and Attrition.’ The Journal of Higher Education, 54(1): 80-90.

Carnell, E., MacDonald, J., and Askew, S (2006) Coaching and mentoring in higher education: A learning-centred approach. London: Institute of Education, University of London.

Chester, A., Barton, J., Xenos, S., and Elgar, K (2013) ‘Peer mentoring: Supporting successful transition of first year undergraduate psychology students.’ Australian Journal of Psychology, 65(1), 30-37.

Chilton, G. and Leavy, P. (2014) ‘Arts-Based Research Practice: Merging Social Research and the Creative Arts.’ In: Leavy, P. (ed.) The Oxford Handbook of Qualitative Research. Oxford: Oxford University Press.

Christie, H. (2014) ‘Peer mentoring in higher education: issues of power and control.’ Teaching in Higher Education, 19(8), 955-965.

Cordingley P., Bell, M. and Temperley, J. (2004) Mentoring and coaching: consultancy for capacity building (unpublished). (Cited in Carnell et al, 2006).

Dawson, P., van der Meer, J., Skalicky, J. and Cowley, K (2014) ‘On the Effectiveness of Supplemental Instruction: A Systematic Review of Supplemental Instruction and Peer-Assisted Study Sessions Literature Between 2001 and 2010.’ Review of Educational Research. 84(4), 609–639.

Green, P. (2011) A Literature Review of Peer Assisted Learning. Paper produced for National HE STEM Programme, Available at: http://www.uni-bielefeld.de/Universitaet/Einrichtungen/SLK/peer_learning/pal/pdf/A-Literature-Review-of-Peer-Assisted-Learning.pdf (Accessed: 13 June 2017).

Harrington, K., Sinfield, S. and Burns, T. (2016) ‘Student Engagement.’ In: Pokorny, H. and Warren, D. (eds.) Enhancing Teaching Practice in Higher Education. London: Sage, 106-124.

Hilsdon, J. (2013) ‘Peer learning for change in higher education.’ Innovations in Education and Teaching International. 51(3), 244–54.

Keenan, C. (2014) Mapping student-led peer learning in the UK. York: Higher Education Academy.

Ody, M. and Carey, W. (2013) ‘Peer Education.’ In: Dunne, E. and Owen, D. (eds.) The Student Engagement Handbook: Practice in higher education. Bingley: Emerald.

Downloads

Published

10/02/2017

How to Cite

Warren, D., & Luebsen, W. (2017). ‘Getting into the flow of university’: a coaching approach to student peer support. The Journal of Educational Innovation, Partnership and Change, 3(1), 262–269. Retrieved from https://journals.studentengagement.org.uk/index.php/studentchangeagents/article/view/599

Issue

Section

Peer Learning Communities